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Call Forwarding in Jio: Complete Guide

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Call forwarding is a handy feature that allows you to redirect incoming calls from your Jio number to another number of your choice. Whether you’re unavailable, traveling, or switching between devices, call forwarding ensures you don’t miss important calls. In this article, we’ll delve into how to activate and deactivate Call Forwarding in Jio, understand its benefits, and highlight the call forwarding codes for Jio.

What Is Call Forwarding?

What Is Call Forwarding?

Call forwarding, also known as call diversion, is a telecommunication feature that reroutes incoming calls to another number. It’s especially useful in scenarios like:

  • Being out of network coverage.
  • Wanting to manage calls on another device.
  • Prioritizing certain calls by forwarding them to an assistant or family member.

Jio users can effortlessly use this feature through dialer codes, settings in their phones, or the MyJio app.

How to Activate Call Forwarding in Jio

How to Activate Call Forwarding in Jio

Jio offers multiple ways to activate call forwarding. Here’s how you can enable it:

1. Using USSD Codes

USSD codes are an easy and direct way to activate call forwarding. Below are some codes you can use:

  • Forward all calls: Dial 21[10-digit number]# and press the call button.
  • Forward calls when unreachable: Dial 62[10-digit number]#.
  • Forward calls when busy: Dial 67[10-digit number]#.
  • Forward calls when unanswered: Dial 61[10-digit number]#.

Example: If you want to forward calls to 9876543210 when you’re unreachable, dial 62 9876543210#.

2. Through Phone Settings

You can also enable call forwarding through your phone’s settings:

  1. Open the Phone app.
  2. Go to Settings or Call settings.
  3. Find the Call Forwarding option.
  4. Select the condition (Always Forward, When Busy, etc.) and enter the number to which you want to forward calls.
  5. Save changes.

3. Using the MyJio App

The MyJio app also lets you activate call forwarding with ease:

  1. Open the MyJio app.
  2. Go to Settings > Call Settings.
  3. Select Call Forwarding and configure the required conditions.

How to Deactivate Call Forwarding in Jio

How to Deactivate Call Forwarding in Jio
How to Deactivate Call Forwarding in Jio

Sometimes, you might want to stop call forwarding and receive all calls directly on your Jio number. Here’s how you can deactivate it:

Using USSD Codes

Jio provides simple deactivation codes to turn off call forwarding:

  • Deactivate all call forwarding: Dial ##21#.
  • Deactivate call forwarding when unreachable: Dial ##62#.
  • Deactivate call forwarding when busy: Dial ##67#.
  • Deactivate call forwarding when unanswered: Dial ##61#.

Tip: To disable all types of call forwarding in one go, use the ##002# code.

Using Phone Settings

  1. Open the Phone app.
  2. Navigate to Settings > Call Forwarding.
  3. Disable all active call forwarding options.

Using the MyJio App

  1. Open the MyJio app.
  2. Go to Settings > Call Settings.
  3. Turn off all call forwarding conditions.

Jio Call Forwarding Codes: Quick Reference

Here’s a summary of Jio call forwarding and deactivation codes for quick reference:

PurposeCode
Forward all calls21[Number]#
Forward calls when unreachable62[Number]#
Forward calls when busy67[Number]#
Forward calls when unanswered61[Number]#
Deactivate all call forwarding##002#
Deactivate specific conditions##21#, ##61#, etc.

How to Check Jio Call Forwarding Status

If you’re unsure whether call forwarding is active on your Jio number, you can check the status using USSD codes:

  • To check call forwarding status for all calls: Dial *#21#.
  • To check call forwarding status when unreachable: Dial *#62#.
  • To check call forwarding status when busy: Dial *#67#.
  • To check call forwarding status when unanswered: Dial *#61#.

The network will display the current status, including the number to which calls are being forwarded.

Benefits of Call Forwarding

1. Uninterrupted Communication

You can stay connected even if you’re traveling or temporarily using a different number.

2. Better Call Management

Call forwarding lets you redirect calls to an assistant, office line, or family member.

3. Flexibility

With multiple forwarding options, you can customize the feature to suit your availability.

4. Professional Use

Businesses often use call forwarding to ensure customer calls are answered by the right person or department.

Common Issues and Solutions

Call Forwarding Not Working on Jio

  • Check Network Settings: Ensure that your network supports call forwarding.
  • USSD Code Error: Verify the code you’re using; a missing or incorrect number can cause issues.
  • Contact Jio Support: If problems persist, reach out to Jio customer care at 198.

Charges for Call Forwarding on Jio

Call forwarding on Jio may incur charges based on your plan. For instance:

  • Forwarding to another Jio number may be free.
  • Forwarding to non-Jio or international numbers could attract charges as per the standard call rates.

Finally To Sum Up

Call forwarding on Jio is an essential feature that provides flexibility and ensures seamless communication. By using the USSD codes, MyJio app, or phone settings, you can easily configure call forwarding based on your requirements. Whether you’re activating or deactivating call forwarding, the process is straightforward and user-friendly.

For further assistance, always consult the Jio customer care team or refer to their official website.

Start using Jio call forwarding today and never miss an important call again!

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